Shipping, Activation and Payment

Publication date: 2 August 2026.

This page summarises physical delivery, digital activation and payment. The General Terms and Conditions govern if there is any inconsistency.

Availability and lead times

The product page and final checkout show whether an item is in stock, available to order, pre-order or subject to an estimated lead time. “Pre- Order” does not mean that a standard catalogue product is personalised and does not by itself exclude Consumer withdrawal.

An estimate begins when SensNet has accepted the order, cleared payment or approved credit is available and all information needed for performance has been supplied. SensNet notifies the Customer of a material delay.

For a Consumer, physical goods are delivered within the agreed period. If no time was agreed, delivery is due without undue delay and no later than 30 days after contract conclusion. Statutory additional-period, termination and refund rights for late delivery are described in the GTC.

Delivery methods and costs

The physical delivery services are:

• GLS: primary parcel delivery within Hungary and the European Union;
• Spring GDS: economy delivery within the European Union.

The method available for the destination, its cost and estimate are displayed before the order is submitted. A service is offered for a destination only when it is selectable in checkout, which discloses every unavoidable charge before the payment-obligation step.

The Customer must provide a complete delivery address, contact number and instructions reasonably required by the carrier. SensNet does not substitute a materially different delivery method without agreement.

For delivery within the European Union, checkout states whether SensNet or the Customer is importer of record. Where SensNet imports a product into the EU, SensNet performs its importer obligations and the Customer does not have to pursue a non-EU supplier for seller-conformity remedies.

For delivery outside the EU, the recipient may have to pay local import duties, taxes and brokerage if the final order expressly states they are not included. The calculation method and responsibility are disclosed before order.

Risk and inspection

For a Consumer, risk passes when the Consumer or nominated third party other than the carrier receives the goods. If the Consumer independently chooses a carrier not offered by SensNet, risk passes when SensNet hands the goods to that carrier.

For a Business Customer, risk passes to the first carrier unless the order confirmation states otherwise.

Inspect the parcel promptly. Report visible damage to the carrier where possible and send the order number, product identifier and photos to info@sensnet.tech. Failure to obtain a carrier protocol does not remove mandatory Consumer rights.

Digital delivery and activation

For software, a licence key, download, account entitlement or remote installation is provided by the method and date shown in the offer. For cloud, connectivity or device-management services, activation requirements, service start, term, data/traffic quota, renewal and cancellation appear in the service schedule.

If a Consumer asks for performance during the withdrawal period, SensNet uses the separate early-performance request required by law. Digital content is not started in a manner that removes withdrawal unless the Consumer gives the separate express consent and acknowledgment and receives durable-medium confirmation.

Installation

Unless installation/commissioning is expressly listed as a paid service, the price covers supply only. Product pages identify equipment that must be installed by a qualified electrician or other professional. EV charging, mains wiring, metering, current transformers, relay loads and battery systems must be handled under the product instructions and applicable rules.

An installation-service offer states scope, site prerequisites, travel or other charges, completion criteria and whether it is provided by SensNet or an identified contractor.

Consumer prices and invoices

Consumer prices are gross prices including VAT. Before order, checkout shows the final product/service price, VAT, delivery, activation, subscription and all other unavoidable charges. Business net prices may additionally be displayed but do not replace the clear Consumer total.

The Customer receives an electronic invoice at the provided address. VAT treatment depends on the legally relevant destination, status and validated VAT information.

Barion payment

Payment through Barion may be completed with a Barion Wallet balance or an eligible bank card. Barion's current customer information identifies Mastercard, Maestro, Visa, Visa Electron and Diners Club/Discover cards. The card brands and any additional, device-dependent methods actually available are shown by Barion's current official accepted-payment-method banner and by the Barion Smart Gateway for the transaction. Apple Pay, Google Pay or another optional funding source is available only if enabled for the IQH Technology merchant account and displayed by the gateway.

Barion payments are executed through the Barion system. Bank-card and other payment credentials do not reach or get stored by SensNet Kft.

The service is provided by Barion Payment Zrt., an institution supervised by the Central Bank of Hungary, licence number H-EN-I-1064/2013.

Barion Payment Zrt.
Registered office: 1117 Budapest, Irinyi József utca 4-20, 2nd floor, Hungary
Company registration number: 01-10-048552
Privacy notice: https://www.barion.com/en/privacy-notice/

A successful payment does not itself mean SensNet accepted the order. Refunds are normally returned to the original payment method without an additional fee.

The Website displays Barion's official, unmodified accepted-payment-method banner on the homepage and payment step.

Bank transfer

Bank transfer is offered directly by SensNet and is not a Barion gateway bank transfer. The order confirmation or pro-forma request states the beneficiary, account number, currency, payment reference and due date. Performance may be suspended until cleared funds or approved written credit terms are available. No cash-on-delivery or other method is represented as available unless it is expressly added to checkout and these documents are updated.

Contact

SensNet Kft.
1139 Budapest, Tahi utca 30, 2nd floor, door 4, Hungary
Email: info@sensnet.tech
Telephone: +36 1 988 9039 (English-language customer service)